Brown Brothers Harriman
Client Account Manager - August 2014 - October 2015
- Oversight for over 100 mutual funds for institutional client by monitoring activities on the funds done by multiple internal teams
- Research and resolve internal and external inquiries regarding position breaks, cash breaks, and past dues between client file and in-house systems
- Tracking and ensuring correct wire movements into fund accounts through oversight of Trades, Fund Transfer, and Custody department
- Providing accounting entries to clear potential breaks and account for incoming wires and checks
- Beta-testing of in-house produced Excel Macros to improve accuracy in reconciliation process
- Transitioned Passive Hedging process to a dedicated team while ensuring full understanding and accurate client specific checks
- Provide accurate, complete, and timely report for client on daily, weekly, monthly, and quarterly basis
Boston University Marketing and Communications Marketing and Communications Assistant - June 2013 - August 2014
- Produce competitive reports by researching marketing strategy of universities and corporations for client print and web projects
- Provide content for BU Today, a daily university-wide newsletter by transcribing audio interviews
- Compile and upload over a hundred invoices to maintain accuracy for audit records
- Train new students on office protocol and projects to ensure an efficient and productive work environment
- Handle incoming packages and phone calls
- Welcome incoming clients and vendors